Technical Advisor - Professional Technology & Support

Position: Technical Advisor - Professional Technology & Support
Technical Advisor - Professional Technology & Support

US-CA-Burbank

Job : 33306
Type: Full-Time
# of Openings: 1
Category: Product Support
CUSA Burbank CA

About the Role

Located in our Burbank, CA facility, Canon U.S.A., Inc., seeks a Technical Advisor. You will join our Imaging Products and Solutions team to support the motion picture business and VIP customers

If you have technical experience in live-streaming video production, and the cinema market, this could be the job for you!

Utilize your technical expertise and industry experience to demonstrate Canon’s imaging products and services with the goal of supporting current professional clients and exploring new business opportunities.

Note:

This position works in the Burbank Office, Monday through Friday and requires ability to work some nights and weekends as needed.

Your Impact

• Serve as on-site manager to oversee and execute product management’s vision to build out the Burbank location to include a fully functional virtual studio integrating PTZ and other Canon products
• Provide high level product expertise, including product demos, consultation and troubleshooting to imaging professionals
• Conduct and manage in person and virtual product demos and product training seminars
• Collaborate with Canon’s Marketing Dept to provide product knowledge expertise on product launches, marketing collateral, events, and special projects
• Represent Canon in on camera interviews, social media and marketing content
• Develop audio/visual and technical documentation support materials to enhance information presented during training, technical support programs, training courses offered in the Burbank facility
• Represent Canon as expert in the field at local association and cinema community events
• Foster third party relationships

About You:
The Skills & Expertise You Bring

• Bachelor's degree in a relevant imaging field or equivalent experience required plus 7 years of related experience as an imaging professional
• Experience in the technical aspects of motion picture production and/or the live broadcast market preferred
• Experience with PTZ/remote camera systems, control and streaming protocols is required
• Requires relevant technical training experience including curriculum development
• Must have good verbal and written communication skills
• Flexibility to work some evenings and weekends during events
• Highly organized, self-starter with excellent interpersonal skills in changing environments
• Detail and deadline-oriented with the ability to quickly analyze problems and make independent and confident decisions
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Ability to multitask and prioritize projects and deadlines
• Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook and Teams

We are providing the anticipated salary range for this role: $96,880 - $145,090 annually

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility.

To learn more about Canon, visit us at  and connect with us on Linked In at

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit.

We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader…