Revenue Systems Manager

## Revenue Systems Manager Apply:
Burbank, CA:
Full time:
Posted Yesterday:
JR100759
** About Us
** At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools.  

The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater.  We are a production’s best ally every step of the way. #One Cast One Crew ##
** Position Overview
** Cast & Crew is looking for a Revenue Systems Manager to support our revenue ecosystem end to end — from Sales through Client Experience. This role owns the systems, reporting, and cross functional coordination that keep the revenue organization running smoothly, blending CRM administration and technology enablement with analytics, reporting, and planning support.

The role combines hands on systems administration with analytical and project management skills, partnering closely with revenue leadership to turn data into decisions, keep priorities coordinated across teams, and ensure the tools and processes powering the revenue ecosystem scale effectively.  ## Core Responsibilities## CRM & Systems Administration  
* Support implementation and ongoing administration of Hub Spot as the CRM platform across the revenue ecosystem, partnering with Sales, Client Experience, and Technology stakeholders.
* Configure pipelines, properties, workflows, automations, and permissions to match business requirements across the full funnel, from pipeline generation through renewal and expansion.
* Translate stakeholder needs into scalable system configuration, balancing flexibility with data integrity.
* Maintain system documentation, admin guides, and configuration standards.  ## Analytics, Reporting & Planning  
* Build and maintain dashboards and reports covering the full revenue funnel, pipeline, bookings, client health, renewals, churn, adoption, and other key revenue KPIs.
* Partner with Sales, Client Experience, and Revenue Operations leadership to define metrics, reporting cadence, and data standards.
* Support planning cycles, such as forecasting, territory or book design, and goal setting, with data, analysis, and modeling.
* Ensure data accuracy and consistency across CRM and connected systems, and proactively identify and close reporting gaps.  ## Technology & AI Use Case Assessment  
* Evaluate new tools and technologies that could improve workflows, efficiency, or the client experience across the revenue ecosystem.
* Identify, pilot, and help implement AI use cases (e.g., automation, predictive scoring, generative AI assisted workflows) in partnership with Product and Technology teams.
* Assess feasibility, cost, and impact of new tools, and build the business case for adoption.
* Stay current on SaaS revenue operations and Rev Ops tooling trends.  ## Systems Support  
* Serve as a primary point of contact for supporting the revenue tech stack, including CRM, client experience platforms, ticketing and support tools, and related integrations.
* Troubleshoot system issues, coordinate with IT and external vendors as needed, and manage integrations between platforms.
* Train end users on new tools and workflows; create and maintain SOPs and training materials.
* Monitor system performance and proactively flag risks or inefficiencies.  ## Cross Functional Coordination & Planning  
* Act as a connective point across Sales, Client Experience,…