Commercial Lines Underwriter Assistant

** About Specialty Program Group-Wholesale:
** SPG Wholesale is the wholesale division of Specialty Program Group, combining five of our legacy wholesale brands (Monarch E&S, Beacon Hill Associates, Specialty Wholesale Insurance Solutions (SWIS), Capitol Special Risk and JDM & Associates) into one unified platform.

Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group, a division of HUB International, offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.  

Responsible for developing, managing, marketing, underwriting, and sustaining profitable business by providing high level technical and sales expertise with commercial insurance coverages for the clients of independent and retail insurance agents and brokerages.
** About the Position:
** The ideal candidate for this position will possess excellent customer service skills and serve as a technical resource to a large and growing binding and brokerage team.  Successful applicants will work with the in-house underwriter to request and review underwriting information for processing of endorsements, preparation of quotes and processing bind orders.
** Essential Duties and Responsibilities**:
* Provide and/or assist with audits, binders/invoicing, and endorsements through managing all company correspondence in a timely manner.
* Respond promptly to all requests from brokerage team, underwriters, retailers, or managers regarding account servicing issues.
* Develop a professional rapport with clients and underwriters to enhance new and ongoing business relationships.
* Follow departmental procedures with accuracy, efficiency, and meeting compliance standards.
* Act as liaison between clients and the underwriter to manage all account documentation.
* Initiate cancellation and non-renewal notices according to statutory and contractual requirements.
* Maintain suspense system and follow-up for receipt of policies, endorsements, inspections reports, correspondence, claims, etc. from outside sources.
* Maintain current knowledge of the insurance industry through attendance of virtual workshops, seminars, literature reviews and/or formal continuing education.
* Inspections ordering.
* Order renewals in company portal.
* Other duties as assigned.
*
* Qualifications:

*** One year of wholesale insurance experience
* State specific Insurance License
* High School graduate required;
College courses preferred.
* Must have experience and knowledge of Commercial Lines E&S products.
* Previous work experience in the fields of insurance underwriting, customer service, with a successful track record
* Positive attitude and enjoys helping others through frequent phone and email communication.
* Excellent written and verbal communication skills
* Ability to work well under pressure to meet tight deadlines in a fast-paced environment.
* High level of adaptability to meet the needs of various situations.
* Strong organization skills, with a high level of detail orientation.
* Proficiency in Microsoft Word and Excel and various rating portals.
* Technical Assistant experience or three years of general insurance experience
*
* Preferred Qualifications:

*** 5 years’ experience with property and casualty lines of business.
** Work Location
*** This work location can be hybrid or remote.
* Preferred working hours to support Pacific Standard Time zone.
** Compensation:
** Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states:
The expected salary range for this position is $25-$29/hour with additional discretionary bonus opportunity. This compensation will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business…