Personal Lines - Underwriting Assistant, Wholesale Insurance

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success.

We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

About Specialty Program Group (SPG): SPG Wholesale LLC is a rapidly growing and successful property and casualty insurance wholesaler and managing general agency based in Burbank, CA, with branch offices in VA, AL, MA, and FL. We sell exclusively to retail agencies across the country, with a focus on small to mid-market E&S commercial and specialty personal lines risks.

About the Position:
The ideal candidate will possess excellent customer service skills and serve as a technical resource to a large and growing binding and brokerage team. Successful applicants will work alongside in-house Underwriter(s), carrier partners, and retail agents to request and review underwriting information for the placement of coverage, invoicing, rating, and processing of endorsements — including assisting with quote preparation and obtaining accurate state compliance documents.

• Bind and invoice placement of coverage
• rate and process endorsements with invoicing, audits, and other documents in accordance with established departmental procedures — with accuracy, efficiency, and full compliance with applicable standards.
• Handle cancellation notices, cancellation endorsements, and rescission documents.
• Act as liaison between retail clients and the underwriter to obtain missing information, provide status updates on quotes and binds, and respond to general requests for information.
• Review inspection reports and ensure timely follow-up on outstanding items.
• Manage surplus lines (SL) compliance documentation in accordance with state‑specific requirements.
• Other duties as assigned.

• High school diploma required
• college coursework preferred.
• Resident license in state of domicile, copy of active license due in 30 days or less from hire date.
• Minimum 5 years of experience in insurance underwriting support, customer service, or a related field, with a demonstrated track record of success.
• Positive, service-oriented attitude with comfort handling a high volume of phone and email communication.
• Excellent written and verbal communication skills.
• Ability to work well under pressure and meet tight deadlines in a fast-paced environment.
• High degree of adaptability; able to effectively manage shifting priorities and varied workflows.
• Strong organizational skills with exceptional attention to detail.
• Proficiency in Microsoft Outlook, Excel, and various carrier rating portals.

Work Location:

This work location can be hybrid or remote.

Disclosure required under applicable state or municipality regulations:
The expected salary range for this position is $22 - $24 an hour and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope, and…