Customer Experience Team Lead - Retail Coach
Listed on 2026-10-16
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Retail
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Management
IKEA in Burbank, CA is seeking an experienced supervisor for Customer Relations on an hourly basis. You will lead and coach shop-floor teams across Cash Lanes, Click and Collect, Home Delivery, and related areas, ensuring a consistent customer experience and efficient operation.
You will monitor performance, analyze KPI data, and drive improvements while onboarding and developing co-workers. A strong focus on customer service standards and problem-solving is essential.
We would love to welcome a new Customer Experience Team Lead - Retail Coach to our group in Burbank, CA, United States.
The position is based in Burbank, CA, United States.
This opportunity is part of our work in Human Resources.
The advertised compensation is 39.000 - 48.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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