Cisco Voice Engineer – Long

Overview

Job Title: Cisco Voice/Webex Engineer

Location: Burgess Hill, United Kingdom

Job Type: Long-term, multi-year contract

Salary / Day Rate: £260 per day, inside IR35

Working setup: Hybrid, 3 days per week onsite

Language: English

Industry Sector: Financial Services, Fin Tech

Candidates must have the right to work in the United Kingdom

Talent-Relay is seeking a Cisco Voice/Webex Engineer to join a team designing, deploying, and maintaining robust collaboration infrastructure at my client’s site. This role is ideal for someone with hands-on experience in Cisco Cloud Collaboration and a passion for delivering scalable, reliable voice and video infrastructure. You’ll contribute to the design, deployment, and support of enterprise-grade collaboration solutions in a fast-paced, agile environment.

• Support implementation and maintenance of Cisco Cloud Collaboration technologies
• Manage incidents, problems, and changes across voice/video platforms
• Create accurate project specifications and drive proof-of-concepts
• Coordinate vendor and third-party escalation support
• Contribute to technical standards and documentation
• Deliver prioritized features in agile sprints
• Troubleshoot and maintain end-to-end infrastructure solution

• Up to 4 years’ experience with Cisco Webex (cloud/on-prem), VoIP, and video conferencing
• Strong understanding of VoIP protocols: SIP, MGCP, SCCP
• Experience with Cisco Control Hub, Hybrid Calendar, Jabber, Webex App, and Room OS11
• Familiarity with Cisco Room Series devices and Tele Presence
• Integration experience with Microsoft Exchange, Active Directory, Outlook, and Teams
• Strong analytical and problem-solving skills
• Ability to interpret and troubleshoot VoIP, Video, and Webex topologies

• Scripting and automation experience
• Microsoft Teams platform experience

• Long-term, Multi-year contract
• Opportunity to work with cutting-edge collaboration technologies
• Hybrid working model with flexibility
• Exposure to enterprise-scale infrastructure and global teams