Admitting Intake Specialist Job Burien area,Washington USA,Healthcare

Admitting Intake Specialist

Northwest Kidney Centers seeks a full-time Admitting Intake Specialist to join the Admitting team in Burien, WA.

Schedule

Monday - Friday, 8:00am - 4:30pm, On-Site (Burien, WA).

Purpose

The Admitting Intake Specialist manages the referral process for all patient admissions to Northwest Kidney Centers. Patient admissions include:

Patients new to dialysis.
Transfers from other outpatient dialysis facilities.
NKC patients who have not dialyzed at NKC for over 30 days.
NKC patients who are changing modalities (in-center dialysis to a home modality, or home modality to in-center hemodialysis)
Transient patients who temporarily dialyze at NKC from out of area providers. Patients can be either acute or end-stage renal disease.

The Admitting Intake Specialist facilitates communication with external referring providers and NKC internal departments to ensure safe and proper placement of patients. This position may be required to assist Northwest Kidney Centers in times of weather/other operationally urgent situations.

Requirements

The Admitting Intake Specialist preferably has at minimum a 2-year college degree. Requires expertise in Microsoft Office products, including excel spreadsheet development.
Requires one year of previous experience in a clinical dialysis environment with demonstrated abilities for handling details, knowledge of medical terminology, coordinating medical information, and demonstrated experience with building business relationships. Basic knowledge of payor types (insurance) applicable to kidney disease patients is valuable.

Responsibilities

Manages the NKC referral process for patients requesting dialysis treatment with Northwest Kidney Centers, including but not limited to coordination and communication with nephrologists and their offices, hospital and nursing home staff, non-NKC dialysis facilities, NKC dialysis unit staff, social workers, medical records, and patient finance coordinators.

Obtains required medical information for an admission. This requires exceptionally high attention to detail, including differentiating between Hepatitis screening labs, diagnosis code completion, etc.

Initiates the referral to Patient Finance once face sheet, referral, initial orders and 2728 form received.

Works collaboratively with the clinical director to identify medically complex referrals and readiness for placement, consulting as needed with CMO for medical concerns. Admissions Intake Specialist

Utilizes tools available that transparently tracks the referral pathway. Documents what has been received and completed electronically so it is visible to the admitting team.

Clearly addresses needs and communications via fax, email, and telephonically while promoting a collaborative and customer service-based relationship.

Schedules patients in accordance with clinical needs, demographics, and unit capacity. Communicates plan with the referring nephrologist and clinic’s IDT, hospital, and care facilities as appropriate.

Communicates with hospital, physician offices, and/or patients with first run information.

Schedules interpreter, if needed, for initial outpatient dialysis appointment.

Under pressures of time and urgency from nephrologists and institutions seeking to discharge a patient, ensures that referrals are processed expediently, and placements are made that maximize patient safety.

Adapts admission procedures to be consistent with changes in NKC policies. This includes access to hospital EMR systems to collect information required to admit patients.

Participates in meetings, calls, etc. to promote process improvement, consistent practice, and transparency. This may include short or long-term interdepartmental projects.

Provides cross coverage for patient scheduling, transportation, and interpreter services as needed.

In conjunction with the Clinical Director, reviews admissions policies.

Promotes collaborative work with referring nephrologists and facilities, with outreach efforts as needed.

Performs special projects and other duties as assigned.

Learn more about us, NKC on You Tube

Benefits Offerings for eligible employees (.6-1.0 FTE):

Choice of 3 medical insurance plans:
Premera Blue Cross (HDHP, Low Option PPO, High Option PPO)
Delta Dental & Vision Services Plan
401 Retirement Plan, Employer Match dollar for dollar up to 4% of your wages and an additional 1% Discretionary Match
Disability benefits:
Short-term & Long-term Plans
Life & AD&D Plans
Tuition Reimbursement of up to $4,000 annually
Employee Assistance Program
Employee Scholarship Program
Flexible Spending & Health Savings Accounts
100% employer subsidized Commute/Transit Benefits available
Paid Time Off (PTO) includes personal time off and holidays. Employees may earn up to 192 hours of PTO in their first year.
Paid Sick Time (PST) - Employees will earn 1 hour for every 30 eligible hours of work.

About Northwest Kidney Centers

Founded in 1962 as the world’s first outpatient dialysis provider, Northwest Kidney Centers operates 19 dialysis clinics…


Increase/decrease your Search Radius (miles)



Job Posting Language