Dispatch Clerk

Dispatch Clerk

Classification: Non-Exempt

Department: General Manager

Wage Rate Range: $21.50 Hourly (Min) $22.50 Hourly (Med) $23.50 Hourly (Max)

Reports to: Transportation Manager

Date of Opening: January 2026

Location: Seattle, WA - SEA Unit

The Dispatch Clerk provides clerical support in Dispatch office by receiving meal orders and aircraft configuration information from customers and preparing daily boarding bills and relative catering documentation.

• Receive and process customer meal orders and flight information via phone, email, and customer databases, ensuring all updates and changes are promptly communicated to the appropriate personnel in Production and Transportation.
• Prepare and issue accurate boarding bills for all scheduled flights on a daily basis prior to kitchen departure time.
• Regularly review and audit boarding bills for accuracy, especially during menu cycle transitions and aircraft configuration changes.
• Verify that boarding bills for completed orders include the customer's signature, organize all related documentation, and submit to the Billing Department for processing.
• Coordinate with the Billing Department and Operations team to confirm the accuracy of daily final meal counts and loading requests.

• Excellent communication skills
• Customer service skills required
• Self-motivated, team leader and builder
• Proficient computers skills

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While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit for long periods of time; and reach with hands and arms. Some job duties may require the employee to be active, walking, and/or exposed to various temperature changes (hot and cold) and noise levels, and exposed to fall hazards.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

This is a full-time, non-exempt position in a facility that operates 24/7/365. Flexibility on weekends and holidays may be required.

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• High School Diploma or equivalent
• 1-2 years airline experience required

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Flying Food Group, LLC offers a comprehensive benefits package that includes medical, prescription drug coverage, dental, vision, life insurance, disability insurance, accident, critical illness, and hospital indemnity plans, flexible spending accounts, employee assistance program, commuter benefit, retirement program 401(k), tuition reimbursement, and pet insurance.