Client Service Professional - Seasonal

Client Service Professional – Seasonal

Location:

Burkburnett, TX

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We have a high performing, connected culture where everyone feels like they belong. We’re committed to continuous improvement through our Block Next strategy, focusing on innovation, client experience, and sustainable growth.

Helping others is what we do best here. You will get to see the impact of your work firsthand as you inspire people to make confident, informed decisions about their lives, careers, and money. Building client relationships that strengthen each year is part of your job. As a seasonal Client Service Professional/Receptionist, you’ll focus on wow‑ing clients now and in the future.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales or marketing experience.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients as they prefer.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

We invest in employee wellbeing with programs such as an Employee Assistance Program, Wellbeing program Better You, and caregiving support. Additional benefits include Medical Coverage, 401(k) Retirement Savings, and an Employee Stock Purchase Plan.

At H&R Block we remain committed to building a Connected Culture—one where trust, care, and connections guide how we work together and create an environment where everyone feels safe to bring their authentic self to work each day.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.