Assistant Store Manager

Job Summary

The Assistant Store Manager is responsible for the daily operations and success of the retail store. This role ensures the store is well-stocked, clean, and provides excellent customer service while managing financial transactions.

• Oversee daily store activities to ensure smooth operations.
• Maintain inventory levels by stocking shelves and monitoring supply.
• Ensure the store remains clean and organized.
• Provide exceptional customer service and resolve any issues promptly.
• Handle financial transactions accurately and efficiently.
• Develop, lead & support Sales Associates.
• All activities will be performed in support of the strategy and vision of the organization, with management retaining the right to assign or reassign duties.

• One (1) or more years’ experience working in a retail environment (Preferred).
• Valid Driver’s License and transportation to/from bank and corporate meeting & valid vehicle insurance (Required).

• Active Listening.
• Demonstrating Ongoing Value.
• Ability to Take Initiative.
• Multitasking and Prioritization.
• Operational Excellence.
• Time Management.
• Schedule flexibility is essential; managers are expected to work peak business hours, including nights, weekends, and holidays.
• Assign tasks, follow up, and counsel employees for non‑adherence to policies and procedures, cash shortages, and substandard performance.
• Responsible for ongoing training, education, and development of all employees in the assigned store, in accordance with corporate policies.
• Help recruit potential candidates.
• Manage and resolve customer issues and conflicts in a professional manner.
• Maintain a form of communication to be reached.
• Teach and role‑model customer service and suggestive selling techniques.
• Must be able to lift, stand, and remain active for the duration of the shift, with frequent movement around the store.
• Responsible for unloading deliveries, organizing merchandise, and keeping shelves stocked.

Mid‑Senior level

Full‑time

Sales and Business Development

Retail

All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.