Administrative Services Coordinator

Description

Retirement Unlimited is seeking an Administrative Services Coordinatorto join the team! The comfort and care of our residents is our highest priority.

The Administrative Services Coordinator serves as a key operational and customer-service role within the community, supporting resident move-ins, administrative operations, and day-to-day coordination. This position ensures a smooth and welcoming move-in experience for residents and families while providing essential administrative support to the Executive Director, department leaders, and community operations. This role acts as a central point of coordination between Community Relations, Clinical, Operations, to ensure accuracy, compliance, and exceptional service.

The ASC also serves as a community leader by participating in the Manager on Duty (MOD) rotation, supporting residents, families, and staff during assigned coverage times.

• Coordinate and manage all aspects of resident move-ins, ensuring a seamless transition from acceptance to move-in day
• Serve as the primary administrative point of contact for residents and families during the move-in process
• Collect, review, and track all required move-in documentation (agreements, financial forms, medical records, assessments, etc.)
• Coordinate move-in timelines with Sales, Nursing, Life Enrichment, Culinary, Housekeeping, and Plant Operations
• Schedule move-in meetings, orientations, and room readiness walkthroughs
• Ensure move-in checklists are completed and documentation is accurately maintained
• Support welcome processes and first-day experiences for new resident Move-In Coordination
• Coordinate and manage all aspects of resident move-ins, ensuring a seamless transition from acceptance to move-in day
• Serve as the primary administrative point of contact for residents and families during the move-in process
• Collect, review, and track all required move-in documentation (agreements, financial forms, medical records, assessments, etc.)
• Coordinate move-in timelines with Community Relations, Nursing, Life Enrichment, Culinary, Housekeeping, and Plant Operations
• Schedule move-in meetings, orientations, and room readiness walkthroughs
• Ensure move-in checklists are completed and documentation is accurately maintained
• Support welcome processes and first-day experiences for new residents.
• Assist with maintaining compliance documentation related to residents and community operations
• Support audits, inspections, and surveys by preparing documentation and records
• Track required forms, acknowledgements, and approvals
• Maintain confidentiality of resident, family, and business information at all times
• Support positive resident and family relations by addressing administrative questions or routing concerns appropriately
• Promote a welcoming, organized, and customer-focused community environment

What can RUI offer you?

• Pleasant Teamwork Environment
• Hands-On Immersive Training and Learning experiences
• Resort-style Community
• Supportive Corporate Team
• Medical, Dental, Vision, Life, and Pet insurance
• Tuition Reimbursement & College Partnerships
• Referral Bonus Program
• 401K with company match
• Free Meal Daily
• Competitive Wages
• Many Opportunities for Growth and Development

Being an RUI team member means having the opportunity to be something more than an employee. Great possibilities lie ahead - to grow as a person and in your career. To live The RUI vision of delivering a lifestyle our residents have earned and deserved. It's an opportunity to become your personal best.