Casework Associate I​/Client Manager

Position: Casework Associate I / Client Manager
** Agency
* * Dept of Health and Human Services
** Division
* * EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD
** Job Classification Title
** Casework Associate I (S)
** Position Number
**** Grade
* * NC04

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
** Description of Work
** This Client Manager position provides a single portal of entry for consumers who are referred to Work Source West (WSW) for assessment, training and placement into one or more training programs. This position will provide services to ensure consumer support, safety, appropriate training and successful placement into competitive employment. The selected candidate will gather and manage all consumers’ records required to assist in individual case decisions regarding consumer acceptance and participation in the evaluation and training programs at Work Source West.

The selected candidate will manage the orientation for all new consumers served on the assigned caseload, will be responsible for evidenced based documentation of work with consumers into the case management system, and providing monthly updates and recommendations during case staffing's based on consumer performance. This position serves as the main coordinator of all consumer information related to their progress towards the identified employment goal on their rehabilitation plans.
** Knowledge

Skills and Abilities

/Management Preferences
** Salary Range: $31,084 - $54,397

Recruitment Range: $31,084 - $46,000
* Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
** The Knowledge

Skills and Abilities

/ Management Preferences are not required. Applicants who possess the following skills are preferred.
** Knowledge of casework management and processes
* Knowledge and experience working with persons with disabilities
* Demonstrated experience working with the public and in groups
* Valid driver’s license required for travel to perform job duties
** This position is funded in part through federal funds.
**** This position will close at 11:59 p.m. the night before the end date.
**** Division of Employment and Independence for People with Disabilities (EIPD)*
* **** EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide.
** Compensation & Benefits:
** The State of North Carolina offers excellent comprehensive benefits.  Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).  Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.

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** Supplemental and Contact Information
** The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: .DHHS

uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised  accordance with the Governor’s , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified.
Application…