Administrative Assistant, Faculty of Education Campus

About the Role

The Administrative Assistant provides frontline service and comprehensive administrative support to faculty leadership, staff, and students at Brock University’s Burlington campus. The incumbent ensures smooth day‑to‑day operations, effective communication, and administrative support for departmental activities.

• Provide day‑to‑day administrative assistance to academic leadership and faculty members.
• Coordinate communications, prepare documents and correspondence, and support scheduling needs.
• Act as a liaison between departments and other units to facilitate effective administrative support.
• Provide data entry and expense transactions processing, including reimbursements and purchasing records.
• Review and process faculty and departmental travel and expense reports for meetings, conferences, luncheons, events, and recruitment activities.
• Maintain records, filing systems, tracking, and databases in accordance with privacy guidelines.
• Assist with postings and contracts in Workday (e.g., TAs, RAs, overloads), ensuring compliance with collective agreements.
• Manage generic email accounts, answer general questions, redirect inquiries, and provide accurate information to ensure timely communication.
• Liaise with members of the Brock community to share up‑to‑date information on deadlines, policies, and departmental operations.
• Maintain office supplies, keys, and equipment inventory.
• Schedule department and committee meetings, prepare agendas, and record minutes.
• Plan and manage logistics for events, workshops, colloquia, and conferences hosted by the program, including guest speakers, student research days, high school visits, and alumni events.

• Diploma or degree in a related discipline, or equivalent combination of education and experience.
• Experience in an administrative or office support role.
• Proficiency with computer systems and software applications.
• Ability and willingness to learn and adapt to emerging technologies, including AI tools and platforms.
• Strong record‑keeping skills, including file retention and tracking.
• Excellent writing, grammar, editing, and proofreading skills.
• Excellent communication and interpersonal skills.
• Ability to provide responsive and professional support to faculty, staff, and students.
• Works cooperatively with colleagues to achieve departmental goals.
• Strong organizational and time‑management skills with attention to detail.
• Ability to manage multiple priorities in a fast‑paced environment.
• Handles inquiries and issues with sound judgment and efficiency.

Job Grade Exempt H, Salary Scale: $49,086 – $78,538 (Target Hiring Range: $49,086 – $57,538). This is a permanent position that includes:

• Health & Dental Benefits:
  Comprehensive extended health, dental, and vision coverage.
• Pension Plan:
  Enrollment eligibility in the Brock University Pension Plan.
• Vacation:
  Up to 3 weeks per year, in addition to university holidays.
• Professional Development:
  Eligibility for the Brock Tuition Waiver Program.
• Flexible work arrangements where possible as outlined in the Flexible Work Arrangement Policy.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2

SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or from ethnic and cultural minority groups, and other under‑represented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these groups. We are committed to inclusive and barrier‑free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code.

If you require a disability related accommodation please contact  so we can ensure your participation needs are met.