Service Administrator at Alta Material Handling

Position: Service Administrator Role at Alta Material Handling
Elevate your career with Alta Material Handling as a Service Administrator in Burlington, ON. This full-time position emphasizes effective communication and service order management.

Your responsibilities will include coordinating with technicians regarding work statuses, inputting their hours daily, and invoicing service orders promptly. Strong interpersonal skills are a must as you will also be addressing customer inquiries about invoices and working alongside the Service Manager.

Key Responsibilities:

• Convey service updates to customers and peers efficiently

• Record technician hours and complete work orders

• Process and invoice service orders promptly

• Handle customer calls about service invoice concerns

• Provide essential support to dispatch office and management

Requirements:

• High School Diploma is a must

• Proficient in Excel and other essential computer applications

• Strong verbal and written communication skills

• Superior organizational and multitasking abilities

• Relevant technical background in automotive or forklift sectors is a plus

Contribute to Alta Material Handling’s operational excellence as a Service Administrator in Burlington.