Team Representative

Apply By: Friday, October 30, 2026 11:59 pm EDT

Ministry of Public and Business Service Delivery and Procurement

Division:

City:

Thunder Bay

Position(s) language:

Job term:

1 Permanent, 3 Temporary assignment/contract for up to 12 months with possibility of extension

Job code:

08

OAD - Office Administration 08

$26.92 - $31.31 Per hour
* * Indicates the salary listed as per the OPSEU Collective Agreement.

Who we are:

We work with Ontarians through key milestones in their lives. The impactful work of registering vital events that occur in Ontario and issuing certificates and certified copies of registered vital events ensures Ontarians have the documents they need to access other services.

• process vital event registrations and service requests for vital event documents
• convey clear information to clients and help to resolve issues
• review documents to ensure they are complete and meet legal requirements
• accurately enter information into an electronic database
• build and maintain positive relationships with clients/partners
• work effectively as part of a team

• ability to gather and assess information provided from clients and take appropriate action
• demonstrated attention to detail to review/check information on documents for accuracy and completeness, ensuring it follows rules and policies

• demonstrated experience providing service to members of the public and working collaboratively with partners and colleagues
• demonstrated ability to work in a fast-paced team environment

• proficiency in MS office software (e.g., Word, Excel, PowerPoint, SharePoint, and Microsoft TEAMS)
• ability to use imaging software (scanners) and general office equipment

• apply laws, policies, and procedures when processing vital event registrations and fulfilling service requests
• maintain confidentiality and security of personal and sensitive information

• options for benefit pension plan
• options for health plan and life and disability insurance
• flexible work arrangements a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• employee networks offering support for and education about underrepresented groups

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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• About security checks: A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on…