Bilingual Customer Support Agent

Support impactful healthcare services as a Bilingual Customer Support Agent specializing in English and French. Oversee order management, engage with customers, and ensure effective logistics coordination across Canada.

As part of a dedicated team, you'll play a crucial role in managing customer inquiries while ensuring all orders are processed timely and accurately. Your organizational skills will be key in resolving discrepancies and collaborating with internal teams. This role directly supports surgical operations, making your contribution vital.

Key Responsibilities:

• Manage customer orders through phone and email communications

• Resolve discrepancies with efficiency and care

• Ensure accurate order entry for smooth billing

• Work collaboratively with logistics for timely delivery

• Provide exceptional bilingual customer support

Requirements:

• High school diploma or equivalent required

• Fluent in both English and French mandatory

• Experience in customer service or billing desired

• Familiarity with ERP systems preferred

• Strong attention to detail and communication skills

Enhance patient outcomes by delivering outstanding bilingual support in a healthcare-focused environment.
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