B2B Customer Service at Karndean

Position: B2B Customer Service Role at Karndean
Elevate your career with Karndean Design flooring Canada as a B2B Customer Service Representative in Burlington, Ontario. In this full-time role, you’ll help clients succeed with expert support and product guidance.

We are seeking an experienced representative who thrives in forming relationships and is passionate about delivering quality service. You will engage with distributors, contractors, and clients across Canada, ensuring seamless order management and proactive communication. Your focus on detail and customer care will directly reflect our brand’s integrity.

Key Responsibilities:

• Serve as primary contact for business clients across Canada

• Process orders and communicate service expectations clearly

• Share accurate product information to support customer decisions

• Coordinate logistics for timely delivery and resolve issues

• Collaborate with internal teams for seamless operations

Requirements:

• Minimum 5 years in B2B customer service or inside sales

• Strong communication and relationship-building skills

• Attention to detail with ability to multitask effectively

• Experience with ERP or CRM systems

• Proactive problem-solving attitude

Showcase your commitment to excellence and help Karndean provide outstanding customer experiences.
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