Customer Service Clerk

Position: Halton Region Customer Service Clerk
Join Halton Region as a Customer Service Clerk, the first point of contact for visitors. Provide exceptional customer service and clerical support in a welcoming environment.

In this vital role, you will support operations at a non-profit long-term care home in Halton Region. Your responsibilities will include managing the reception desk and assisting staff, residents, and families. This position requires a focus on safety protocols, excellent communication skills, and the ability to manage multiple tasks seamlessly.

Key Responsibilities:

• Cover the reception desk and manage phone inquiries

• Greet and assist visitors while ensuring security protocols

• Perform general office administration, including room bookings

• Coordinate the scheduling of various clinics in the home

• Support the admission process and conduct home tours

Requirements:

• Post-secondary diploma in business administration

• Minimum 2 years of customer service experience

• Proficient in Microsoft Office applications

• Excellent interpersonal and problem-solving skills

• Ability to maintain professionalism in busy environments

Use your customer service expertise to make a meaningful impact at Halton Region.
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