Client Service Representative

Elevate client experiences at CIBC's Burlington Banking Centre as a Client Service Representative. Leverage your financial services expertise to support clients with their banking needs and goals.

In this regular part-time position, you will engage with clients, manage their accounts, and connect them to appropriate CIBC resources. Emphasizing technology, you'll guide clients in using mobile banking applications effectively. Flexibility in working hours, including evenings and weekends, is essential to meet client demands across multiple locations.

Key Responsibilities:

• Assist clients with transactions and banking inquiries

• Connect clients to specialized CIBC team members

• Enhance client engagement through effective problem-solving

• Share knowledge on mobile banking technologies

• Maintain an inclusive and welcoming environment

Requirements:

• Strong background in banking and client service

• Ability to work flexible hours as needed

• Goal-oriented with a focus on client satisfaction

• Teamwork and communication skills

• Commitment to CIBC's values of trust and accountability

Become a key part of CIBC's mission to deliver outstanding client support in Burlington.
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