Burlington Service Scheduling Coordinator

Join Konecranes as a Schedule Coordinator in Burlington, Ontario, focusing on service personnel scheduling and customer interactions. Ensure timely service delivery for optimal customer satisfaction.

In the Schedule Coordinator position, you will play a crucial role in the service operations team. Your responsibilities will include managing the schedule, ensuring that technicians are dispatched promptly, and tracking service requests within the management system. You’ll work closely with both Service Managers and customers, making clear communication and organizational skills essential in this role.

Key Responsibilities:

• Engage with customers to understand service needs

• Maintain an updated schedule for service technicians

• Document and generate service requests accurately

• Communicate project updates to stakeholders

• Monitor service requests to ensure timely completion

Requirements:

• Bachelor's degree preferred; equivalent training considered

• Minimum 7 years of experience in service or dispatch

• Strong customer service and communication skills

• High proficiency in PC and systems skills

• Ability to effectively prioritize tasks in a busy environment

Utilize your scheduling expertise to support Konecranes' commitment to quality service in Burlington.
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