Building Materials Customer Service Specialist

Become a Customer Service Specialist at Watson Building Supplies, enhancing customer journeys in Ontario’s building materials industry. Provide exceptional support and product knowledge as part of a dedicated team.

Watson Building Supplies, under Gypsum Management & Supply, Inc., is looking for a Customer Service Specialist to join its ranks. This role calls for individuals who are adept in customer interactions, whether through direct communication or order processing. You'll receive training to deepen your product knowledge in construction materials, ensuring you can provide valuable assistance to our customers.

Key Responsibilities:

• Communicate professionally with customers daily

• Accurately process orders at the sales counter and phone

• Utilize office systems for effective order management

• Assist in maintaining a stocked and organized showroom

• Analyze and address customer queries promptly

Requirements:

• High school diploma or GED required

• Initiative-driven with strong self-management

• Attention to detail and excellent organizational skills

• Proficient in verbal and written communication

• Ability to multitask in a bustling office setting

Contribute to outstanding service at Watson Building Supplies, where your role is integral to our customer satisfaction.
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