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Customer Service Team Lead - Supervisor

Job in Burlington, Ontario, Canada
Listing for: Thrive Group
Full Time, Seasonal/Temporary, Contract position
Listed on 2026-09-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 33000 - 36000 CAD Yearly CAD 33000.00 36000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Team Lead - Supervisor (12-Month)

Able Living Services, part of Thrive Group, is hiring a Temporary Full-Time Customer Service Associate Supervisor to lead the CSA team, manage scheduling, onboarding and client service. The role emphasizes teamwork, honesty, respect, innovation, versatility and excellence within a not-for-profit Ontario health-funded environment.

primary responsibilities include coaching CSAs, processing referrals, handling inquiries, and ensuring high-quality, customer-centered service while maintaining

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