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Strategic Customer Success Manager for Merchant

Job in Burlington, Ontario, A9A, Canada
Listing for: Portless
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Ecommerce
  • Business
    Customer Success Management, Client Relationship Management, Ecommerce
Salary/Wage Range or Industry Benchmark: 90000 - 120000 CAD Yearly CAD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Manager for Merchant Growth

Portless is seeking a Customer Success Manager to oversee a merchant portfolio and drive adoption, value realization, expansion, and renewals. You will proactively improve operational performance and introduce services to deepen value, acting as a strategic partner bridging merchant goals with operational capabilities.

You will own cross-functional partnerships, manage post-launch success, and lead scorecard-driven reviews to ensure scalable, reliable fulfillment and growth for merchants.

Join us at Portless as our next Strategic Customer Success Manager for Merchant Growth in Canada.

We would love to welcome a new Strategic Customer Success Manager for Merchant Growth to our organisation in Canada.

For the Strategic Customer Success Manager for Merchant Growth position at Portless, we are reviewing applications now.

Step into the Strategic Customer Success Manager for Merchant Growth role at Portless in Canada and grow with us.

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