Collections Officer

Position: Collections Officer at NCRi
Elevate your career as a Collections Officer at NCRi, where you will manage debt collection with professionalism. Engage clients, negotiate payments and contribute to financial solutions.

This role in the Operations Department focuses on establishing effective communication with customers regarding their outstanding debts. You will call clients, arrange payment plans, and ensure timely payments while maintaining professionalism and adherence to standards. With a supportive team at NCRi, you'll help create positive customer interactions and successful resolutions.

Key Responsibilities:

• Establish professional relationships to educate clients on best practices

• Negotiate payment arrangements for outstanding bills

• Maintain professionalism in customer interactions

• Contact clients by phone to negotiate payments

• Update customer account information accurately

Requirements:

• Minimum 1 year experience in collections or customer service

• Strong verbal and written English communication skills

• Proven track record of achieving results

• Basic math skills for calculations

• Proficient in Microsoft Excel and Outlook

Become part of the NCRi team and bring your expertise in collections to support our clients.