Product Specialist- Circuit Breakers and OEM Integration

Eaton’s PCS division is currently seeking a Product Specialist
- Circuit Breakers and OEM Integration to join the team. This is a hybrid role, based at the Burlington, ON facility.

Who we are
Eaton Burlington is the head office for Eaton’s electrical sector in Canada, located in Burlington, Ontario. This central location hosts essential departments such as Engineering, Sales, Marketing, Finance, Supply Chain, Human Resources and Customer Service. The Burlington headquarters is designed to support a collaborative and innovative work environment. Its proximity to major highways and public transportation provides convenient access for commuting professionals, while nearby parks, lakes, and recreational facilities offer options for relaxation and wellness.

The expected annual salary range for this role is $82,000 - $102,000 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What You’ll Do
The Product Specialist - Circuit Breakers and OEM Integration supports the marketing activities and customer integration of Eaton’s circuit breaker product lines, including MCCB, MCB, LV, and MV products, for both internal and external customers. Key responsibilities include creating, supporting, and implementing value propositions that generate demand for Eaton circuit breakers and OEM components. Key deliverables include developing materials and tools that support product management, the sales organization, channel partners, and customers from pre‑sales through post‑sales.

The role requires strong technical product knowledge to facilitate customer integration work, develop customer‑specific plans (including aftermarket support), support quotations and pricing and inventory strategies, and improve SIOP efficiency through accurate forecasting of market needs for Eaton products.

Essential Functions
Customer Support:  Serve as the primary point of contact for Eaton sales teams, Eaton Care and customers (internal and external) across assigned circuit breaker product families. Provide technical and commercial support by responding to customer inquiries, including application guidance, interpretation of specifications, and drawing requirements. Assist customers in locating, selecting, and downloading components and assembly drawings to support their product development efforts.

Issue Resolution:  Support the resolution of product quality issues by providing technical guidance and driving root‑cause analysis through Eaton’s quality management system, ensuring timely and effective issue closure.

Project and Order Management:  Develop and manage customer‑specific project plans aligned with Eaton’s objectives and customer requirements, executing through cross‑functional coordination and clear communication of progress and expectations. Oversee day‑to‑day customer and tactical activities, including order expedites, plant load planning and warranty support, while coordinating large‑scale orders and projects to ensure on‑time delivery and high customer satisfaction.

Commercial Enablement:  Lead the development of marketing and sales enablement materials such as price lists, application guides, product aids, catalogs, launch materials and electronic sales tools for the Canadian market. Deliver product presentations and training sessions on circuit breakers and their applications. Develop technical content that supports value propositions and value‑selling strategies based on customer needs, market segments and industry trends.

Maintain and manage product pricing and attribute data within Eaton systems.

Product Line Performance:  Drive product line performance by identifying cost reduction and margin improvement opportunities and preparing sales and order reports to support strategic business reviews. Lead customer transition initiatives to Eaton circuit breakers, ensuring alignment with the sales organization on key accounts. Engage targeted end users to drive product specification and demand creation across OEM and…