Failure Analysis Technician - Customer Returns

Evertz Microsystems is currently seeking a meticulous and dedicated Failure Analysis Technician to join our team in Burlington, Ontario.

As a Failure Analysis Technician, you will investigate and analyze failures in industry leading broadcast technologies, identify root causes of failures to enhance product reliability and customer satisfaction, and collaborate with various teams to resolve customer return issues.

• Conduct detailed failure analysis on broadcast electronic products.
• Execute test plans and procedures to replicate and diagnose customer return issues.
• Repair and refurbish products to ensure they meet quality standards before being returned to customers.
• Collaborate with design teams to provide insights for design improvements.
• Prepare comprehensive failure analysis reports and communicate findings to internal stakeholders and customers as required.
• Assist quality assurance and production teams in implementing corrective actions to prevent recurrence of customer return issues.

• Diploma or certification in Electronics Engineering Technology or related field.
• Minimum of 2 years of experience in failure analysis of electronic products.
• Solid understanding of electronic components and circuits.
• Proficiency in using diagnostic tools and equipment.
• Strong problem‑solving skills and attention to detail.
• Effective communication and teamwork abilities to collaborate with cross‑functional teams.

• Location:
  
  Burlington, Ontario (in‑office position)
• Hours:
  
  Monday – Friday, 40 hours per week.
• Vacancy:
  Existing position.
• Salary Range: $45,000 – $50,000 CAD.

Evertz is committed to equal opportunity employment.

Accommodations are available throughout the recruitment process for applicants with disabilities – please notify HR when scheduling your interview.