Rep III, Shared Services

What We'll Bring:

At Trans Union, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information.

Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

Every day Trans Union offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

What You'll Bring:

5 years of data entry experience, preferably in a billing function

Experience interpreting contracts and translating them into billing requirements

Analytical experience and problem solving skills

Experience using Microsoft Outlook, Excel Advanced level and Word

Associates degree in Business or college level accounting courses or equivalent experience

Experience using People Soft will be considered as an asset

Exceptional organizational skills and attention to detail

Impact You'll Make:

As the Shared Services Billing Rep, you will work closely with the business, sales, and operations associates to drive timely and accurate invoicing to our rapidly expanding customer base. ​Global Shared Services provides global business services to Trans Union in the areas of payroll, finance, accounting and procurement. Operating as a business within a business, the GSS team manages a network of internal and external service providers—with a focus on process improvement, efficiency, automation and customer service.

GSS has played and continues to play a significant role in Trans Union’s drive for operational excellence.

Working closely with the sales and operations team, you will enter and maintain pricing structures, customer data, and sales information, in the billing system

Investigate billing issues as they arise and drive them to resolution to ensure we provide accurate and timely billing

Work closely with other team members to respond to internal and external audit request to ensure accurate invoicing of our customers

Process adjustments and prepare corrected invoices and related documents as required.

Ensure compliance to company’s standard operating procedures and SOX requirements and updating them as necessary with changes to process/system

Be open to accepting and working with ongoing change in policies, procedure and technology thus bringing about increased profitability and success

Work collaboratively with staff, training them on the use and approach to billing using our systems, and provide alternate solutions to help them bill their customers in accordance to company policies

Process and trouble shoot transactions with billing errors

Work closely with and collaborate with others on project related matters

Prepare scheduled and adhoc reporting for customers

Maintain written processes for various functions performed

Monthly volume analysis peer review and audit

Various other projects as assigned

Perform audit and approvals for pricing and billing related inputs

The expected pay range for this position is $50,000 - $76,000 annually. The pay information provided for this position reflects a reasonable estimate of the range of expected compensation for this job. At Trans Union, actual compensation is based on careful consideration of many factors such as (but not limited to) an individual’s education, training, work experience, job related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

In addition, variable compensation is based on applicable company guidance and plan documents as well as performance.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

This job posting is for an existing vacancy. The opening is to backfill a previously held position.

Trans Union's Internal

Job Title:

Rep III, Shared Services