Support Engineer Evertz Microsystems

Position: Support Engineer I with Evertz Microsystems
Start your journey as a Support Engineer I with Evertz Microsystems in Burlington, Ontario. This role is ideal for those eager to work with advanced technologies in the Media and Entertainment sector while supporting customers.

Evertz is looking for a driven individual to join the Enterprise Support team. You will play a vital role in maintaining customer satisfaction by resolving technical issues related to enterprise software and hardware. This is a fantastic opportunity to grow your skills in a cutting-edge environment.

Key Responsibilities:

• Offer expert guidance on firmware upgrades and system maintenance

• Diagnose and troubleshoot customer application issues

• Recommend tailored solutions based on customer needs

• Link customer service to other teams for issue resolution

• Author technical guides and support communication tools

Requirements:

• Degree or diploma in Computer Science or Electronics preferred

• Working knowledge of network technologies and Linux

• Must have a valid Ontario driver’s license

• Willingness to travel internationally as needed

• Strong communication and customer service skills

Become an integral part of Evertz as you provide exceptional support and enhance customer satisfaction.
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