Burlington User Support Technician

Position: Burlington User Support Technician Role
Excel as a User Support Technician in Burlington, ON, with a focus on solving users' computer issues and enhancing system performance. This full-time role emphasizes practical training and network access management.

In this permanent position, you will troubleshoot user difficulties and ensure efficient setup of computer equipment. This includes maintaining a record of issues and solutions used by fellow analysts. You will also supervise the technical support team and review application performance for redesign opportunities.

Key Responsibilities:

• Facilitate user access to network systems

• Assess and report computer system performance

• Troubleshoot technical issues for users

• Review technical manuals for solutions

• Set up and install necessary equipment

Requirements:

• 7 months to 1 year of relevant experience

• Post-secondary education required

• Must be on-site in Burlington, ON

• Open to Canadian citizens and residents

• Strong analytical and communication skills

Enhance user experiences and support system functionalities as a User Support Technician in Burlington.
#J-18808-Ljbffr