Field Service Engineer

Position: Evertz Field Service Engineer Role
Join Evertz as a Field Service Engineer in Burlington, Ontario, where you’ll be pivotal in driving customer satisfaction through our advanced AV solutions. Leverage your technical know-how while supporting innovative products.

This position demands a blend of customer service and technical skills to assist customers with Evertz AV products. You’ll troubleshoot technical issues, provide training, and communicate effectively with both customers and internal teams, all within a collaborative setting focused on excellence.

Key Responsibilities:

• Deploy and train customers on operational use of products

• Address operational issues with technical support and direction

• Diagnose product applications and troubleshoot effectively

• Ensure communication between customer service and other departments

• Identify customer enquiries and relay insights to sales teams

Requirements:

• College or University degree in a related field

• Up to 3 years of relevant experience

• Background in professional AV equipment is a plus

• Experience with Linux OS and networking practices desirable

• Strong communication and analytical skills required

Enhance your career with Evertz and contribute to the future of broadcast technology through exceptional support service.