Technical Support Specialist at SITECH

Join SITECH Eastern Canada in Burlington as a Technical Support Specialist. Leverage your expertise in surveying and construction equipment to provide exceptional support to customers using Trimble products.

As a Technical Support Specialist, you will assist clients by offering on-site and remote troubleshooting for Trimble Construction Surveying equipment and software. This role requires effective communication skills, a positive attitude, and a commitment to maintaining deep product knowledge. You will also conduct customer training sessions to ensure effective product usage.

Key Responsibilities:

• Provide technical support for Trimble construction software and equipment

• Offer on-site assistance to resolve technical challenges

• Conduct training workshops for customer education

• Document processes and create helpful technical guides

• Stay updated with Trimble product releases and features

Requirements:

• Post-secondary education in a relevant field

• Effective communication and interpersonal skills

• Positive attitude towards customer service

• Familiarity with surveying or construction technologies

• Willingness to travel as required

Utilize your technical skills and construction experience to support SITECH customers in Burlington effectively.