Manager, Data & Insights

We're looking for a Manager, Data & Insights to join HIEC - someone who gets excited about the possibilities of data, technology, research, and how they can help an organization make better decisions.

For more than 35 years, HIEC has brought people, education, and employers together to build stronger pathways into the world of work. Today, our work spans career development, workforce development, education, skilled trades, and digital platforms, including

That's where you come in!

We're looking for someone to lead HIEC's enterprise-wide data and insights strategy, helping shape how information is collected, managed, analyzed, and used across the organization. Reporting directly to the Executive Director, you'll serve as HIEC's lead subject‑matter expert in data and insights, establishing priorities, setting organizational standards, and bringing evidence‑based recommendations to our leadership team.

This is a strategic leadership role, but it's also hands‑on. You should be equally comfortable developing a data strategy, exploring complex datasets, building dashboards, and working with developers to translate organizational needs into practical technical solutions. One of your immediate priorities will be supporting the continued development of , helping establish the data, measurement, and analytics capabilities that will support the platform and its users into the future.

It's an opportunity to shape an important organizational function, bring new ideas to the table, and help us use data in ways that make a meaningful difference.

You’ll lead HIEC's approach to data and insights, connecting organizational priorities with meaningful information and opportunities for improvement.

• Own and lead the development, implementation, and evolution of HIEC's enterprise-wide data and insights strategy.
• Establish strategic priorities, measurement frameworks, and a practical roadmap aligned with organizational objectives.
• Evaluate data systems, platforms, and reporting practices to identify opportunities for improvement.
• Serve as a strategic advisor to the Executive Director and organizational leadership, proactively bringing forward insights and recommendations.
• Exercise decision‑making authority within the data and insights function, in alignment with organizational policies and strategic direction.
• Translate complex organizational questions into practical data initiatives and solutions.

A quick note about  it's an important part of this role. As we continue developing the platform, we want to be intentional about the information we collect, how we measure engagement and outcomes, and how data can strengthen the experience of apprentices, job seekers, employers, and other users.

• Lead the data strategy, measurement frameworks, and analytics requirements for the continued redevelopment of
• Work with internal teams, developers, and external partners to define data collection, reporting, and integration requirements.
• Determine what information should be captured across key user journeys and establish meaningful measures of engagement, progression, and outcomes.
• Provide strategic and technical direction on data structures, dashboards, reporting tools, and analytics capabilities.
• Ensure considerations such as privacy, consent, access, and future organizational needs inform platform development.

You don't need to write every line of code. You should, however, have the technical knowledge to confidently define requirements, evaluate recommendations, and work effectively with developers.

Good data is only valuable when people can trust it, understand it, and use…