Bilingual Collections Analyst

Position: Bilingual Collections Analyst at TransUnion
Enhance your career as a Bilingual Collections Analyst with Trans Union, where critical thinking meets relationship building. This hybrid role involves resolving complex issues and handling ageing invoices efficiently.

As a Collections Analyst, you'll leverage your fluency in English and French to communicate with customers effectively. With at least 3 years of B2B collections experience, you'll address overdue receivables and collaborate with internal teams. This position allows for a dynamic work environment, blending virtual responsibilities with in-person tasks.

Key Responsibilities:

• Proactively contact clients regarding overdue receivables

• Conduct scheduled collection calls and document key interactions

• Research and resolve invoice disputes promptly

• Liaise with sales to coordinate collection efforts

• Build strong relationships with team members and clients

Requirements:

• 3+ years of collections experience in B2B settings

• Fluent in English and French, both written and oral

• Strong customer-focused attitude and proficiency in Excel

• Excellent verbal and written communication skills

• Ability to manage multiple priorities effectively

Utilize your expertise in collections and bilingual skills at Trans Union to make a significant impact.