Team Lead Freight Operations

Position: Team Lead for Freight Operations
Elevate your logistics career as a Freight Team Lead at FMi in Calgary, Alberta. This permanent, full-time position emphasizes team guidance, customer engagement, and competitive freight solutions.

As the Freight Team Lead, you will lead a dedicated team of coordinators and specialists, ensuring that key operational objectives are met.

Your role involves maintaining high standards of customer service while supporting staff development and continuous improvement in freight operations. Expect to leverage your negotiation skills to enhance service delivery and grow client relationships.

Key Responsibilities:

• Coach team members in a collaborative work setting

• Manage daily reports, freight quotes, and customer communications

• Negotiate optimal freight rates and service terms

• Ensure coordination of shipments with all stakeholders

• Address claims and invoice discrepancies efficiently

Requirements:

• At least 5 years in logistics and transportation

• Strong Microsoft Office proficiency

• Excellent communication and training skills

• In-depth logistics and supply chain knowledge

• Invoice resolution and claims management experience

Become an essential resource in the operation of FMi’s logistics team.