Maintenance Associate; Live In - Residential

Position: Maintenance Associate (Live In) - Residential
Our Purpose
At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action

Access to experienced subject matter experts who provide mentorship and hands‑on learning.

A wide range of career opportunities across the organization.

A comprehensive, competitive benefits program that promotes health and wellness.

Where You’ll Add Value
Maintenance Associates contribute to the successful operations of our apartment complexes and to the overall success of Morguard. This role is primarily responsible for the general, preventative and repair maintenance of a single complex of buildings as well as apartment units and grounds. This role responds to emergency situations during and after hours to resolve immediate safety concerns. In addition, this role supports a variety of maintenance activities including minor carpentry, electrical, plumbing and painting to ensure service and support is provided to residents thereby promoting Morguard as the preferred landlord of choice.

How You’ll Make a Difference

Customer Service

Ensure that a superior level of co‑operation, service and support is provided to residents.

Promptly respond to resident issues and service requests.

Operations

Perform general and specialized maintenance and repairs to site properties and surrounding properties under the direction of Management.

Complete assigned service requests for both in‑suite (interior and exterior) and common area issues in a timely manner.

Complete in-suite turnover activities, including both light and heavy maintenance; this could include repair or replacement of appliances, kitchen or bathroom fixtures, basic carpentry, etc.

Complete appliance repairs, routine plumbing repairs, repairs and maintenance requiring carpentry skills, painting, basic electrical repairs, and safe use and maintenance of tools.

Inspect grounds, facilities, and equipment to determine if repairs or preventative maintenance is required.

Take initiative to correct deficiencies as necessary by maintaining clean and garbage free lobbies, hallways, and properties, replacement of light bulbs, plumbing, electrical etc.

Maintain cleanliness and organization of all electrical, mechanical and work areas (including supply and storage areas).

Perform all facets of the job in accordance with the legislation applicable to the jurisdiction, including:
Health and Safety standards, WHMIS, AODA, PIPEDA and Human Rights.

Comply with health & safety procedures, ensuring the use of required safety equipment, and identifying unsafe practices and conditions while maintaining a clean and safe working environment.

Ensure all areas are free of hazards and where not able to resolve, ensure management are informed for immediate resolution.

Maintain regular and timely documentation of maintenance activities.

Respond to after‑hours emergencies when on call.

May be required to work with contractors and monitor work progress.

All other duties within the scope of the job, as requested by management.

The Expertise You’ll Bring

Completion of High School or general education degree (GED).

1‑2+ years of cleaning and maintenance experience.

Flexibility to work on a rotating schedule (evenings & weekends) is required.

Proficient with use of basic handheld and electrical tools.

Knowledge of plumbing, electrical, drywall, carpentry, painting, etc.

Core Competencies

A commitment to "Best in Class" Customer Service.

Ability to accurately listen, understand and respond to issues appropriately.

Ability to work and act independently using good…