Supervisor, Registration and Data Quality - Admitting and Registration

Position Available: Supervisor, Registration and Data Quality
Status: Regular Full-Time
Department: Admitting and Registration
Union: Non-Union
Shifts: Days

Rate of Pay: $44.82/Hour -> $56.02/Hour

Posting Date:
October 21, 2026

Closing Date:
October 28, 2026

Internal applicants must apply by 11:59pm on October 28, 2026.

Joseph Brant Hospital (JBH) is a full-service hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. JBH is honoured to be recognized as one of Hamilton Niagara’s Top Employers since 2015, with a skilled team of approximately 200 physicians, 2,000 employees, and more than 300 volunteers.

JBH is a Clinical Education site in conjunction with McMaster University, and is designated as an Academic Community Teaching Hospital. JBH is also a partner member of the Burlington Ontario Health Team (BOHT). JBH is deeply committed to providing exemplary care and living the hospital’s core values of Compassion, Accountability, Respect and Excellence.

J BH also inspires and empowers a culture of caring and this is demonstrated in many ways including our commitment to the health, safety, and wellbeing of our people. For more information, visit  .

Joseph Brant Hospital is currently seeking an Admitting and Registration professional who thrives in a fast-paced and dynamic environment to fill the role of Supervisor Registration and Data Quality.

Reporting to the Manager Admitting and Registration Services, the Supervisor will play a significant role in supporting staff, processes, technology and ensuring patient safety through optimized data quality of the Admitting and Registration department.

The ideal candidate demonstrates an ability to act as a mentor for their team and to work in collaboration with the Manager, Admitting and Registration to support their team’s daily functions. You have the ability to manage multiple priorities and work in a fast paced environment through highly developed time management and organizational skills combined with analytical and problem-solving abilities. You are able to function independently and as part of a leadership team while maintaining a customer service focus.

In addition, you demonstrate excellent interpersonal, decision-making and conflict resolution skills.

• Oversee the day to day operations and support functions of the Admitting and Registration Services teams involved in Patient Registration, Scheduling, Preferred Accommodation and Bed Allocation's admission, discharges and transfers.
• Supervise direct reports, daily operational activities of staff and maintains appropriate staffing resources to match patient work flows to ensure seamless service is provided.
• Ensure staff adhere to complex data collection policies and standard work processes, and mitigates patient safety risks that may result from inaccurate data, by investigating and taking corrective actions as needed.
• Conduct performance reviews, coaching and progressive discipline. Monitor and provide continuous feedback and education in relation to all functions in the Admitting and Registration department, including patient registration and admitting work activities, scheduling, bed allocation and preferred accommodation.
• Collaborates with leadership to establish monthly departmental goals and team initiatives based on key metrics. Assist with the development, maintenance and revisions of all functions in the Admitting and Registration Services department, including standard operating procedures, policies, training programs…