VS Supervisor-Mapleview VS

Why You Belong Here  At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Description  A Victoria’s Secret & Co Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for brand and customer experience execution within the store. In higher complexity stores, accountability is shared with and guided by a Victoria’s Secret Manager. This role reports to the Store Manager or Victoria’s Secret Manager, as assigned.

Key Responsibilities   Visual execution within the Victoria’s Secret brand business
Product storytelling and selling behaviors that bring the brand to life
Sales floor and fitting room standards (if applicable)
Category-level execution aligned to brand priorities and direction
Partners with Operations Leaders to ensure product availability and readiness
Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution
Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business
Store Leadership Expectations   Leading and demonstrating company values
Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.
Coaching & development of associates
Executing Daily Work Force Management actions to manage labor hours
Maintaining visual merchandising standards
Collaborating with Sales Leadership Teams to ensure seamless execution
Leading and modeling behaviors that link to leadership competencies
Demonstrating and leading company policy and procedures
Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing
Salary  Minimum Salary: $19.80
Maximum Salary: $23.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications   Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty
Demonstrates excellent merchandising skills

Experience with influencing cross-functional partners in informal and formal settings
A sense of self-awareness with an interest in seeking feedback to improve and develop
Ability to work nights, weekends, and a flexible schedule
Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
Ability to use technology (headsets, mobile devices, computers)
Experience directing other individuals in the performance of their job duties preferred
1+ years of retail leadership experience preferred
Accommodation  We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call  or email applica if you require an accommodation.
Equal Opportunity  An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hire individuals authorized for employment in Canada.