Retail & Production Assistant

Aroma Borealis is Hiring! We’re looking for a Part-Time Retail & Production Assistant to join our team. This is a varied, hands‑on position working across both our shop floor and production area, alongside our Production Lead and Retail Lead
.

• Retail or customer service experience preferred
• Knowledge of natural health products, herbalism and aromatherapy is an asset, with an eagerness to learn more
• Excellent customer care and communication skills
• Comfortable with computers and POS systems
• Reliable, punctual and motivated
• Friendly, detail-oriented and takes pride in their work
• Able to work independently and as part of a team
• Comfortable moving between retail, production and order fulfillment throughout the day
• Some Saturday availability required

• Helping customers in-store and over the phone
• Working on the shop floor and helping keep the store welcoming, organized and well stocked
• Assisting our Production Lead with filling, labelling and packaging Aroma Borealis products
• Processing and packing online and mail orders
• Receiving, unpacking and restocking inventory
• Helping keep our retail and production spaces clean and organized
• Pitching in with other day-to-day shop and production tasks as needed

We’re looking for someone dependable, friendly and detail-oriented who enjoys a varied workday and is happy to jump in wherever needed. Knowledge of herbalism, natural health or aromatherapy is an asset, but we’re also happy to train someone who is genuinely interested and eager to learn.

Primarily weekday shifts with occasional Saturdays.

We thank everyone for their interest; only shortlisted candidates will be contacted.