National Account Sales Manager-Retail

Richelieu Hardware is looking for a  National Account Sales Manager-Ratail  to develop and manage strategic relationships with Major Retail Hardware chains Home Improvement, and Building Supply Retailers (e.g., Home Depot Canada, RONA, Canadian Tire, Home Hardware).

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

At Richelieu, we believe that sustainable growth is built on strong business relationships, a deep understanding of markets, and a constant ability to create value for our customers. In this context, the  National Account Sales Manager-Retail  is responsible for defining and executing the sales strategy for our most important retail and hardware partners across North America.

At the intersection of sales, marketing, product development, and supply chain operations, this individual acts as a true growth architect, building high-level relationships with key decision-makers and identifying the best business opportunities for Richelieu and its customers on a national scale.

Through strategic leadership, market insight, and the ability to align internal teams around shared objectives, the incumbent directly contributes to expanding market share, increasing revenue, and strengthening Richelieu’s position as a preferred partner for major home improvement retailers, buying groups, and independent dealers.

Expected Impact
The success of this individual will be measured by their ability to:

Drive sales growth within assigned strategic national accounts.

Build and maintain long-term partnerships with leading retail and hardware chains.

Influence commercial strategies and national merchandising programs.

Align the efforts of sales, product management, marketing, and operations teams to deliver an exceptional customer experience.

Directly contribute to Richelieu’s growth and profitability objectives.

Main improvements

Adapted the translation to natural North American business English.

Used terminology commonly found in executive-level sales and account management job postings (e.g., sales strategy, strategic national accounts, merchandising programs, preferred partner).

Preserved the strategic and leadership-oriented tone of the original French text.

More specifically, the main responsibilities of the position are to
Own and grow relationships with national retail hardware accounts and independent dealer/buying groups

Develop and execute account-specific business plans to meet sales, market share, and profitability targets

Lead annual negotiations including pricing, trade spend, program fees, rebates, and promotional/flyer participation

Collaborate cross-functionally with marketing, product management, supply chain, and finance to align on account strategy

Analyze sell-through data, market trends, seasonal demand, and competitor activity to identify growth opportunities

Present quarterly business reviews (QBRs) and line reviews to retail buyers and internal leadership

Manage trade spend and co-op advertising budgets, ensuring ROI on promotional investments

Forecast sales volumes and monitor performance against targets, including seasonal (spring/summer) planning cycles

Resolve account issues related to supply, pricing, service levels, or product listings

Represent the company at industry trade shows, dealer markets, and buying group conventions

Stay current on Canadian retail hardware industry trends, regulations, and the competitive landscape

Requirements

Bachelor's degree in Business, Marketing, Commerce, or related field (MBA an asset)

Preferably 10+ years of Sales experience and 5+in national/key account sales, preferably within hardware, building materials, or home improvement retail

Proven track record managing major Canadian…