Service & Installation Technician

Full-Time | Permanent | Ontario (with some travel)
Salary: $60,000 annually with consideration to relavant work experience
Hours: Monday-Friday, standard office hours; travel as required
Location: Primarily Ontario; some travel outside the province

Our client is seeking a skilled and reliable Commercial Service & Installation Technician (Metal Doors & Frames) to join their team. This is a full-time, permanent role critical to supporting growing installation and repair demands while reducing reliance on subcontractors. If you are organized, self-motivated, enjoy problem-solving, and thrive working independently, this role offers a stable, hands-on career with opportunities for growth and travel.

As a Service and Installation Technician, you will perform commercial and detention door installations, service work, and supervise subcontracted installers and technicians. You will work collaboratively with Project Managers, vendors, and customers to ensure projects are completed safely, efficiently, and to a high standard. Training will be provided in various locations, including some U.S. sites.

• Perform repairs and service on detention locks and hardware, including sliding door and gate operators

• Install commercial and detention doors, frames, and hardware

• Install glazing into steel doors, frames, and windows

• Pick up and deliver materials as required

• Supervise subcontracted installers and service technicians

• Plan and schedule site work and coordinate travel as needed

• Communicate effectively with Project Managers, vendors, and customers

• Collaborate with all team members to ensure smooth project execution

• Provide exceptional customer service

• Participate in IHSA COR Health and Safety Program

• Assist with COR certification process when required

• 5+ years of experience servicing and installing commercial metal doors (residential or garage doors NOT applicable)

• Experience installing detention doors is an asset

• Certified welder experience (MIG, TIG, or Stick preferred)

• Experience with installation of door hardware, including mortise locks and door closers

• Experience with low-voltage wiring considered an asset

• Valid driver’s license and passport for travel; clean driving record required

• Police background check required; additional municipal, federal, or provincial checks may be required depending on project scope (including Government of Canada Level II Secret; Level III Top Secret may be required)

• Excellent communication in English (French is an asset)

• Comfortable using computers and learning new software systems

• Able to perform basic design in AutoCAD

• Detail-oriented with strong problem-solving skills

• Ability to multi-task, plan, and manage multiple projects simultaneously

• Able to lift up to 75 lbs.

• Able to read blueprints and manufacturing drawings

• Trained in WHMIS, Worker Health and Safety Awareness, Working at Heights, etc.

• Willing to comply with provincial vaccination mandates and government COVID-style safety protocols

• Full-time, permanent position

• Competitive salary: 60,000k annually

• Competitive Benefits - post probation

• Use of company van for travel to work sites; travel expenses covered

• Training opportunities in Ontario and select U.S. locations

• Supportive & positive work environment and stable, long-term career opportunity;

• Chance to assist with COR Certification process and contribute to operational improvements