Social Worker – Client Care Supervisor

We are seeking a Full-Time Social Worker
- Client Care Coordinato
r to join our Bethany Residence program in Burlington!
Able Living Services is a non-profit organization providing personal support services to adults with disabilities living within their own home or one of our independent living facilities. Our clients direct and customize the services they receive and we support them to maximize their independence and enhance their quality of life. We provide services across the Golden Horseshoe in the Mississauga, Burlington, Stoney Creek and Hamilton communities.
Thrive Group Is Proud To Be Certified As One Of Canada’s Great Places To Work®! In Addition, We Have Been Recognized An Awarded As

• 2026 Best Workplaces with the Most Trusted Executive Team
• 2026 Top 50 Best Workplaces in Canada
• 2026 Best Workplaces for Women

Position Summary The Client Care Supervisor provides clinical leadership, supervision, and direct social work services within Community Services to support high-quality, client-centred care. As a member of the Community Services Leadership Team, the incumbent supervises and supports Community Service Workers and Healthcare Aides through coaching, performance management, and staff development. The role provides psychosocial assessment, counselling, crisis intervention, case management, behavioural support planning, and care coordination for individuals experiencing complex mental health, substance use, housing, and psychosocial challenges.

Acting as the Therapeutic Lead, the Social Worker - Client Care Supervisor offers clinical guidance to staff and interdisciplinary teams, supports the development of therapeutic programs and practices, and collaborates with clients, families, community partners, and healthcare providers to achieve positive outcomes and safe, effective service delivery. The role also collaborates with Thrive Group’s Clinical Practice and Centre of Excellence team to translate evidence into practice, strengthen shared clinical pathways and tools, evaluate outcomes, and support a Thrive-wide social work community of practice.
Employment Guide

• A Bachelor of Social Work from an accredited program, or other academic qualifications and experience recognized by the Ontario College of Social Workers and Social Service Workers as equivalent, is required. A Master of Social Work is an asset. A minimum of three years of relevant social work experience, including demonstrated leadership experience in staff supervision, coaching, clinical consultation, quality improvement, or program development, is required.
• Current registration in good standing in the social work category with the Ontario College of Social Workers and Social Service Workers (OCSWSSW), without terms, conditions, or limitations that would affect the ability to perform the duties of the position.
• Membership in the Ontario Association of Social Workers is an asset.
• Demonstrated knowledge of psychosocial theories, family dynamics, conflict resolution and mediation, aging processes, positive behaviour support, responsive behaviours, and systemic barriers.
• Demonstrates an approachable and professional demeanour, along with an understanding of and empathy for the needs of diverse populations in the community.
• Demonstrates strong interpersonal skills and the ability to integrate sound relationship-building skills and professional standards into client-centred practice.
• Demonstrates strong written and oral communication skills and the ability to work both collaboratively within an interdisciplinary team and independently.
• Demonstrates a strong understanding of Housing First principles and extensive knowledge of homelessness and housing instability.
• Experience in harm reduction best practices and overdose prevention.
• Traini…