Workplace Ambassador

Our client, a commercial real estate and workplace services organization, is seeking a full-time Workplace Ambassador for a three-month-plus contract opportunity with the potential for permanent hire. This position is 100% onsite in Burlington, Massachusetts, Monday through Friday from 8:00 a.m. to 5:00 p.m., with free onsite parking. Compensation is $25/hour. This client-facing role will create a welcoming, hospitality-focused workplace experience for approximately 176 employees by supporting reception, employee and guest requests, conference rooms, events, package management, and daily office operations.

The ideal candidate is outgoing, professional, local to the office, and has at least two years of office, reception, events, or hospitality experience.

Key Responsibilities Serve as the initial point of contact for employee and guest inquiries, service requests, workplace issues, troubleshooting, and feedback. Provide a welcoming, high-touch experience at reception and employee entrances while maintaining a visible presence throughout the workplace. Conduct routine walkthroughs to ensure offices, desks, conference rooms, mailrooms, pantries, and other shared spaces are stocked and maintained. Respond to requests and issues within one business day and personally follow up to confirm that questions and concerns have been resolved.

Manage incoming packages and assist with light lifting associated with deliveries. Support conference room readiness, including light cleanup, room bookings, and resolution of scheduling conflicts. Provide event concierge support and assist with workplace and training center events as needed. Collaborate with facilities, engineering, project, transaction, cleaning, and other service teams to support consistent service delivery. Candidate Qualifications Bachelor's degree or equivalent experience.

At least two years of office, reception, events, hospitality, facilities, property management, operations, or related front-facing experience. Exceptional customer service skills, professionalism, and a genuine passion for hospitality. Outgoing and approachable communication style with the ability to build positive relationships with employees, guests, vendors, and service partners. Proficiency with Microsoft Teams, Excel, PowerPoint, Word, One Note, and Outlook. Strong organizational, prioritization, time-management, and process-management skills.

Ability to manage multiple priorities and deliver results in a fast-paced environment. Excellent written and verbal communication skills. Ability to work independently and collaborate effectively with diverse teams. Comfort working onsite five days per week in Burlington, Massachusetts. Ability to perform light lifting related to incoming packages and assist with light conference room cleanup. Ability to adapt to new devices, technologies, and applications.

Qualified and interested candidates are encouraged to apply today for immediate consideration. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please  or copy and paste the following link into an open window in your browser:  Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.

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Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences…