Burlington Campus Operations

Position Summary

The Temporary Campus Operations & Administrative Coordinator provides operational, administrative, and event support for Northeastern University's Burlington Campus. This position servesas a key point of contact for campus stakeholders, visitors,vendors, and service providers, ensuring the smooth coordination ofcampus activities, conference center operations, facilitiesrequests, and administrative functions.

The coordinator will support day-to-day campus operations, special events, visitor engagement, and facility-related activities while maintaining a high level of customer service and responsiveness tofaculty, staff, students, research partners, and external guests.

This position requires strong organizational skills, attention todetail, and the ability to manage multiple priorities in a dynamic environment.

• Provide access administration for campus
• Provide administrative support for Burlington campus leadership and campus operations.
• Manage calendars, meeting schedules, conference room reservations, and campus event calendars.
• Expense reports, purchasing requests, and invoice processing.
• Maintain operational records, databases, distribution lists,and filing systems.
• Assist with onboarding logistics for visitors, guests, and new employees.
• Support procurement and inventory management of office supplies.

• Coordinate meetings, conferences, workshops, seminars,receptions, and special events held on campus.
• Serve as the primary coordinator for Building 5 conference andevent space scheduling.
• Coordinate room setups, audiovisual requirements, catering,parking, security, and vendor services.
• Conduct planning meetings and walkthroughs with event organizers.
• Develop and distribute event schedules and setup requirements to Facilities, Security, and service providers.
• Provide on-site event support before, during, and after scheduled events.
• Assist with executive meetings held on campus.

• Serve as a central point of contact for operational and facility-related requests.
• Coordinate maintenance requests and communicate with Facilities Management and external vendors.
• Monitor completion of service requests and follow up with stakeholders as needed.
• Assist with office moves, space changes, signage requests, andcampus logistics.
• Coordinate vendor access and service scheduling.
• Prepare and distribute campus operational notices, maintenance communications, and event advisories.
• Support coordination of visitor parking and general campusservices.

• Welcome and assist campus visitors, guests, faculty, staff,students, and external partners.
• Coordinate visitor logistics, reservations, parking arrangements, and meeting support.
• Respond to questions regarding campus services, conference facilities, and campus operations.
• Maintain a positive and professional customer service experience for all campus constituents.

• Assist with preparation and distribution of campus communications.
• Maintain event information, campus announcements, and operational updates.
• Coordinate communication of campus service disruptions,maintenance activities, and event schedules.

• Serve as the primary administrative contact for the Burlington Campus shuttle service.
• Communicate shuttle schedules, route updates, delays, and service disruptions to campus stakeholders.
• Coordinate with shuttle providers regarding service issues andrider concerns.
• Escalate service interruptions, staffing concerns, vehicle issues, or operational risks to campus leadership for review and decision-making.

• Bachelor's degree preferred or equivalent combination of education and experience.
• Minimum five years of experience in administrative support,office management, campus operations, event coordination,hospitality, or related fields.
• Strong organizational and project coordination skills.
• Excellent written and verbal communication abilities.
• Demonstrated customer service experience.
• Ability to manage multiple priorities and deadlines independently.
• Proficiency with Microsoft Office 365, including Outlook, Word,Excel, PowerPoint, and Teams.

• Experience in higher education, research, healthcare, or corporate campus environments.
• Experience coordinating conferences, meetings, and special events.
• Experience working with…