Receptionist, Customer Service​/HelpDesk

Description

Are you a people-person with a positive attitude and a passion for delivering outstanding customer service?

Mercedes-Benz of Burlington, part of the Lyon-Waugh Auto Group, is searching for a Full-Time Receptionist. We’re looking for someone who is friendly, dependable, and eager to make every customer feel like a VIP. Whether you're looking to start your journey in the automotive world or want a role where you can shine, we are can't wait to hear from you!

• Answer a multi-line phone system in a professional and courteous manner
• Receipt warranty payments
• Process payments for customers in a friendly, professional manner including, but not limited to, cash, credit card transactions and issue receipts
• Balance cash register and record in daily log
• Scan/file documents
• Mail distribution
• Back up for barista when needed
• Other tasks assigned by the management team

• A robust benefits package
• 401(k) plans with a company match
• Generous PTO package that includes paid holidays, vacation and sick days, your birthday off and one paid day to volunteer
• Employee Referral Bonus Program
• Longevity bonuses and paid trips
• Employee discounts on merchandise, repairs and vehicle purchases
• Tickets to concerts and sporting events plus more
• Smoke Free Campus

• Enjoys client interactions
• Possesses excellent customer service skills
• Can communicate in a positive & professional manner
• Ability to prioritize tasks efficiently
• Ability to run a multi-line phone system
• Basic computer skills (Excel)