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Strategic Customer Success Manager — Enterprise Software

Job in Burlington, Middlesex County, Massachusetts, 01805, USA
Listing for: Zappix
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR
Job Description & How to Apply Below

Zappix in Burlington, MA, seeks a Customer Success Manager to oversee customer lifecycle from deployment to ongoing adoption. You will align client goals with Zappix solutions, manage pre- and post-launch activities, and work closely with engineering, services, and sales teams to ensure customer success and renewal.

The role emphasizes consultative communication, project leadership, and the ability to deliver enterprise software outcomes, with a focus on building strong stakeholder relationships

The following position is for a Strategic Customer Success Manager — Enterprise Software with Zappix.

The following opening is for a Strategic Customer Success Manager — Enterprise Software with Zappix.

Our organisation is growing, and we are hiring a Strategic Customer Success Manager — Enterprise Software in Burlington, MA, United States.

This opening is for the Strategic Customer Success Manager — Enterprise Software role at Zappix.

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