Associate Site Reliability Engineer, GovCloud; College Grad

Associate Site Reliability Engineer, Gov Cloud (College Grad)

Join to apply for the Associate Site Reliability Engineer, Gov Cloud (College Grad) role at Salesforce.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Applications will be accepted until 01/09/2026.

• U.S. citizen (U.S. born or naturalized) operating on U.S. soil who does not hold dual citizenship and has the ability to meet customer and government screening standards applicable to this role, including Criminal Justice Information Services screening with fingerprint scan.
• Citizenship will be verified through two of the following REAL  documents: U.S. Passport, Passport Card, REAL Driver’s License, Global Entry Card, U.S. Government CAC/PIV.
• Agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government and gain other clearances as deemed appropriate for the role.

Denver, CO;
Burlington, MA;
McLean, VA

• Keep the customer-facing services available at top performance by maintaining the constant health of the supporting systems.
• Incident management – act in key support roles during major incidents (Sev0, Sev1), and participate in technical review for problem management.
• Problem Management – populate and participate in RCAs and hand them off to the Global Solutions team.
• Smart Hands – enable service owners to perform investigations within Gov Cloud environments.
• Ensure that work performed by the Site Reliability team remains in sync with the company’s internal compliance policy and directives.
• Collaborate with technical staff to solve issues and patient concerns.
• Lead and stay on top of key industry innovation and technology, assisting in team development and growth.

• U.S. citizen (born or naturalized) without dual citizenship.
• Expected to work on a 24/7 team with rotating day and night shifts and participate in an on‑call rotation.
• Strong background in Computer Science or a related engineering discipline.
• Must be located in North America.
• Systems engineering experience in enterprise‑scale internet service engineering or support role.
• Expertise in TCP/IP related technologies (networking protocols, network programming, etc.).
• Expertise in CLI enterprise support of Unix variants (Linux/Solaris/BSD) with significant exposure to Red Hat Enterprise Linux and Solaris.
• Strong understanding of monitoring, security systems and administration.
• Strong communication skills (written and oral).
• Experience provisioning, operating, and running AWS/C2S based infrastructure and systems.
• Understanding and experience with writing scripts in Python, Go, or other languages.

• Past experience in Incident Management and ITIL service operations.
• Prior Chef/Puppet or automated deployment experience.
• Prior Jenkins/Bamboo/Spinnaker pipeline execution experience.
• Experience in supporting and maintaining monitoring and alert systems.
• Experience in supporting and maintaining Java applications.
• Hands‑on experience configuring and running AWS (Amazon Web Services) using CLI/SDKs.
• Certifications in Linux+, Red Hat, and AWS.
• Experience supporting and leading Kubernetes‑based applications and services.
• Familiarity with Agile Process and Dev Ops.
• Experience taking part in blameless retrospectives, learning from incidents, and conducting post‑incident investigations.
• Working knowledge of and interest in resilience engineering, including concepts such as safety II.

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Whether at Salesforce you are applying for a role in North America or elsewhere US, we are committed to fairness in accordance with the law. We believe in inclusive workplaces free from discrimination. All hiring decisions are made based on merit, competence, and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.

These policies apply to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

In the United States, compensation for this position is determined by factors such as location and experience. Salary ranges are typically $,000 annually, excluding bonus, equity, and benefits, which may be offered separately.

Accommodations are available for applicants with disabilities. If you need assistance, please submit a request via the Accommodations Request Form.