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Global SaaS Support Leader
Job in
Burlington, Middlesex County, Massachusetts, 01805, USA
Listed on 2025-12-28
Listing for:
Everbridge
Full Time
position Listed on 2025-12-28
Job specializations:
-
IT/Tech
IT Support, Technical Support, IT Project Manager
Job Description & How to Apply Below
A leading SaaS company is seeking a Senior Manager, Technical Support, to lead global support operations for their critical event management platform. This role requires oversight of multiple support teams, strategic direction for customer service delivery, and collaboration with cross-functional teams. The ideal candidate has over 8 years of experience in SaaS, strong leadership skills, and a deep understanding of technical support in high-availability environments.
An attractive salary and comprehensive benefits package is offered.
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