Charles River; CRD) Implementation Consultant at Burlington, MA

Location:
Burlington, MA

Duration:
Long Term

As a Data Service Implementation Consultant, a highly strategic offering that delivers market, fundamental, issuer, corporate action and index data to the Charles River Development application to help drive the broad set of supported workflows. You will be the client-facing representative responsible for pre-sales education through successful delivery based on client requirements. The Implementation Manager will also represent client requirements back into the product team to help outline investment areas that will further the strategic direction of the service.

The Data Service team is a dynamic group within CRD and this role is an integral part of the success of the Service.

• Support ad hoc pre-sales efforts – educating the prospective clients while getting an initial understanding of their requirements to ensure fit with the offering.
• Be the point person responsible for coordinating and executing the implementation of the service
• Provide customer-driven requirements to the Data Services team
• Gather detailed client requirements
• Continue to educate the client on service operation
• Involve stakeholders who execute elements such as technical implementation/installation, data coverage/field analysis, etc.
• Guide client through testing to ensure successful "go live"
• Be the Data Service subject matter expert for the broader CRD Professional Services Implementation Managers

• Must have 5 years minimum experience
• Must have a bachelor's degree, preferably in IT or Finance
• Detail-oriented and have the ability to multi-task;
  You will be engaged in multiple implementations concurrently
• Self-starter, able to work both independently and as part of a team
• Problem solving skills and ability to recognize long term solutions across multiple projects
• Excellent customer-facing communications skills
• Experience with equity or fixed income security, pricing and/or benchmark data is preferred
• Knowledge of SQL preferred
• Experience with one or more of reference, real-time price, benchmark data preferred