Manager of International Freight

This role is aligned to the Coffee Operating Unit.

The Manager, International Transportation is responsible for leading the global movement of raw materials and finished goods for the Coffee Operating Unit. This role oversees the execution, optimization, and strategic direction of international transportation operations across ocean, air, cross-border, drayage, and parcel networks while ensuring compliance with global trade regulations and company policies.

Working cross-functionally with Procurement, Planning, Manufacturing, Customer Service, Finance, Quality, Regulatory, and external logistics providers, this position develops transportation strategies that improve service, reduce cost, increase visibility, and strengthen supply chain resiliency.

The Manager, International Transportation serves as the primary owner of international freight operations, customs compliance, freight forwarding partnerships, transportation analytics, and continuous improvement initiatives supporting the global supply chain. As a member of the team you will be responsible for our inbound and outbound logistics strategy overseeing shipments from Asia, Europe, Central/South America and Africa to North America.

• Lead end-to-end international transportation operations supporting global imports and exports.
• Manage ocean, air, truck, rail, parcel, and cross-border transportation activities.
• Coordinate inbound raw materials, packaging components, and outbound finished goods across global markets.
• Ensure transportation capacity aligns with production schedules and customer demand.
• Monitor shipment execution and proactively resolve transportation disruptions, customs delays, and service failures.
• Develop contingency plans for carrier disruptions, port congestion, and geopolitical risks.

• Develop strategic partnerships with freight forwarders, ocean carriers, airlines, drayage providers, transportation partners, and customs brokers.
• Collaborate with the Customs & Trade Compliance team on customs broker performance, service levels, and escalation management.
• Lead carrier performance reviews through scorecards measuring cost, service, transit performance, compliance, and claims.
• Support transportation sourcing initiatives, carrier negotiations, and freight procurement activities.
• Identify opportunities to improve transportation service while reducing overall logistics costs.

• Partner closely with the Customs & Trade Compliance team to ensure transportation operations support compliance with U.S. and international trade regulations governing imports and exports.
• Collaborate with Customs & Trade Compliance and customs brokers to support timely and accurate customs declarations and clearance activities.
• Ensure transportation teams, carriers, and freight forwarders provide accurate and timely documentation required for import and export movement.
• Escalate transportation-related compliance risks and support corrective action plans and continuous improvement initiatives.

• Own the international transportation budget and support monthly forecasting activities.
• Analyze freight spend across ocean, air, customs brokerage, drayage, duties, storage, detention, demurrage, and other accessorial charges.
• Identify transportation cost reduction opportunities through network optimization, carrier management, and process improvements.
• Support monthly financial reviews with transportation reporting and performance analysis.

• Serve as subject matter expert for international transportation systems and shipment visibility platforms.
• Partner with IT to improve ERP, transportation…