Studio Manager Sales & Operations Lead

Pre-Sale Manager → Studio Manager | Burlington, Massachusetts

Full-Time | Base + Commission | Career Growth Opportunity

Posted by Staffing Fitness LLC on behalf of our client

This isn't just a job — it's a ground-floor opportunity to launch a brand-new boutique fitness studio in Burlington, MA and grow into the leader who runs it.

Our client operates a high-energy group fitness concept with classes starting every 10 minutes. A new studio is opening in Burlington, and we need a driven, community-minded sales leader to build the membership base from scratch — signing up 440+ founding members before doors open — and then step into the Studio Manager role to lead the team and operations long-term.

If you love fitness, thrive on hustle, and want a clear career path, this is your moment.

You'll be the face of the brand in Burlington before the studio even opens. Your mission: generate buzz, build relationships, and convert leads into founding members.

What You'll Do:

• Run 6+ tabling events per week at high-traffic locations throughout Burlington and surrounding areas
• Build partnerships with 150+ local businesses (gyms, salons, coffee shops, corporate offices, etc.)
• Follow up with every lead within 2–3 hours — speed wins
• Engage daily on social media to build community excitement and brand awareness
• Track all leads, outreach, and conversions in the CRM with precision
• Create grassroots energy that makes the studio launch a local event

Once the studio opens and you've proven your leadership in the pre-sale phase, you'll transition into the Studio Manager role — the heartbeat of the studio.

What You'll Own:

Membership Sales & Retention

• Deliver on KPIs including membership sales conversion, member retention (monthly churn), month-over-month recurring growth, and gross revenue targets
• Execute ongoing lead follow-up, trial conversions, and outreach strategies

Studio Operations

• Uphold all brand standards, company policies, and procedures
• Build and manage weekly staffing schedules while monitoring payroll
• Ensure the facility is clean, well-maintained, and compliant with health and safety regulations
• Oversee equipment maintenance and full operational readiness

Staff Development & Leadership

• Coach staff on sales techniques, customer service, and performance accountability
• Conduct bi-annual performance reviews and monitor team engagement
• Recruit, hire, and onboard new team members
• Lead by example — able to perform all Assistant Studio Manager and Coach duties

Marketing & Community

• Facilitate studio-specific marketing promotions and manage local CRM campaigns
• Lead community events that drive appreciation and new leads
• Maintain a high-energy, motivating culture for members and staff

Floor Leadership

• Guide members through workouts safely and effectively when needed
• Be the embodiment of the studio's energy and mission every single day

• Sales DNA — experience in outside sales, grassroots outreach, or membership-based fitness sales
• Proven track record of hitting or exceeding sales targets
• Exceptional people skills — you light up a room and build trust fast
• Leadership experience — management experience in health & fitness is preferred
• Hustle and reliability — strong work ethic, time management, and integrity
• Proficiency in MS Office and CRM systems
• Reliable transportation (required for pre-sale tabling and outreach)
• Passion for fitness and community — this isn't optional, it's the foundation
• CPR certification (or willingness to obtain within 3 months)
• Fitness certification from a nationally accredited organization (or willingness to obtain within 3 months), OR a B.A. in Exercise Science or related field
• Personal training,…